Privacy Policy
Information We Collect
Personal Information
We collect personal information you provide directly to us, such as:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Communication preferences
Usage Information
We automatically collect certain information about your use of our services, including:
- Log data and device information
- Usage patterns and feature interactions
- Performance metrics and error reports
- IP address and location data
AI Agent Data
When you use our AI agent platform, we may collect:
- Agent configurations and settings
- Conversation data and interactions
- Training data and model inputs
- Performance analytics and insights
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices and support messages
- Respond to your comments and questions
- Develop new features and functionality
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction
- Consent: We may share information with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain communications and data processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
Third-Party Services
Our platform may integrate with third-party services and APIs. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
